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CRM & Sales

Freshsales + Nuromi

Connect Freshsales and Nuromi pulls its contacts, accounts, deals into live dashboard widgets and plain-English AI insights, alongside every other crm & sales tool and system you run.

What connecting Freshsales does

  • Freshsales's contacts, accounts, deals, leads become live widgets on your dashboard, refreshed automatically instead of exported by hand.
  • Nuromi reads across crm & sales data from Freshsales to surface AI insights, not just charts, so patterns worth attention are flagged before they become problems.
  • Built for how General Smb, Retail, Professional Services businesses actually use Freshsales, sitting next to whatever else you connect.
  • Connects with a key or token you generate inside Freshsales. Nuromi never writes back, the connection is read-only.

How to connect

About two minutes. Copy your key and your own Freshsales address.

Go to freshworks.com(opens in a new tab)

Opens their website in a new tab. Sign in there to find your code.

  1. 1Sign in at your own address, which looks like yourcompany.freshsales.io.
  2. 2Click your profile picture, then Settings.
  3. 3Open the API Settings tab.
  4. 4Copy the value shown under Your API key.
  5. 5Copy your address from the browser bar too, and send it with the key. Freshsales needs both to know which account to read.
  6. 6Worth knowing: the key belongs to the person who generated it and inherits their permissions. If that person leaves and is deactivated, the connection stops with no obvious reason why, so use a long-lived account.