Communication
LiveChat + Nuromi
Connect LiveChat and Nuromi pulls its chats, agents, customers into live dashboard widgets and plain-English AI insights, alongside every other communication tool and system you run.
What connecting LiveChat does
- LiveChat's chats, agents, customers, tags become live widgets on your dashboard, refreshed automatically instead of exported by hand.
- Nuromi reads across communication data from LiveChat to surface AI insights, not just charts, so patterns worth attention are flagged before they become problems.
- Built for how Retail, General Smb, Professional Services businesses actually use LiveChat, sitting next to whatever else you connect.
- Connects with a key or token you generate inside LiveChat. Nuromi never writes back, the connection is read-only.
How to connect
About two minutes. LiveChat's developer side is now branded Text, the chat product is still LiveChat.
Open LiveChat(opens in a new tab)
Opens the sign-in page in a new tab. Come back here when you have your code.
- 1Sign in to your LiveChat account, then open the Developer Console. The link above goes straight there.
- 2Go to Settings, then Authorization, then Personal Access Tokens.
- 3Click Create token.
- 4Choose the account-wide read scope for chats, not the narrower own-chats-only option.
- 5Copy the token and paste it below. Scopes cannot be changed after the token is made, and picking too narrow a scope means we quietly undercount your chat volume rather than showing an error.